Insights
Perspectives from the Hexlit.ai team on Salesforce strategy, healthcare transformation, AI, integrations, platform optimization, and the decisions shaping modern business operations.
Four Years, Not Forty: When Agents Replace the Browser Tab for Routine Work
Last week Salesforce expanded Headless 360 again. The core platform got its own MCP server, Data 360 got one too, and Slackbot can now reach Salesforce and 20+ other apps from a chat window. Dreamforce is three weeks out, and the direction is not subtle. A healthcare...
AI Is the Main Event at Dreamforce 2026 — Here’s What Healthcare & Life Sciences Teams Should Watch (and Where to Find Us)
Hexlit Insights · August 2026 · ~5 minute read Dreamforce returns to San Francisco September 15–17, and if last year was the year Salesforce talked about agents, this is the year the healthcare and life sciences story got real. The numbers moved from slideware to...
Why Should You Ever Log Into Salesforce Again? What Headless 360 Really Means for Your Org
At TDX this April, Salesforce made its boldest architectural statement in years: Headless 360. The entire platform — CRM, Agentforce, Data Cloud, Slack — is now exposed as programmable surfaces: REST APIs, 60+ MCP tools, and CLI commands that AI agents can use...
The Fine Print of Convenience: What TSA PreCheck Can Teach Us About Healthcare Compliance
The Fine Print of Convenience: What TSA PreCheck Can Teach Us About Healthcare Compliance TSA PreCheck and Global Entry are often seen as no-brainers. Skip the long security lines, breeze through customs, and travel with ease. But recently, headlines have sparked...
Salesforce Flow vs. Transform Function in Healthcare: When to Use Each
In the fast-paced world of healthcare technology, efficiency is everything. Salesforce Flow and the Transform Function both play a critical role in automating processes, but knowing when to use each can make all the difference in delivering scalable, efficient...
4 Ways Salesforce Health Cloud is Transforming Patient Engagement in 2025
The healthcare industry is evolving at a breakneck pace, and patient engagement has become a cornerstone of delivering quality care. Salesforce Health Cloud, with its robust features and innovative tools, is empowering healthcare organizations to meet these demands...
Is Your Technology Ready for 2025? A Guide to Scaling with Confidence
As 2025 approaches, many businesses are setting their sights on new growth opportunities, but the real question is: Is your technology stack ready to support that growth? With new initiatives, budget planning, and expansion goals, it’s crucial to have a strategic...
Salesforce Winter ’25 Release: Key Features and Business Impact
What’s New in Salesforce Winter ’25 Release: Key Features and Business Impact As the tech landscape continues to evolve, Salesforce once again proves its innovation with the Winter ’25 Release, bringing a host of new features and updates to help businesses streamline...
Introducing AgentForce: Revolutionizing Sales and Customer Service in Healthcare
In today’s dynamic healthcare landscape, effective communication and personalized service are more important than ever. To meet these needs, Salesforce has launched AgentForce, a powerful new tool designed to streamline sales and customer service processes...
The Impact of Telehealth Solutions Integrated with Salesforce
In recent years, the healthcare landscape has undergone a significant transformation, driven by technological advancements and the growing demand for accessible and convenient care. One of the most notable trends emerging from this shift is the rise of telehealth...